On a separate occasion, we had completed a Vikan Site Survey at a site which was part of a multinational group. The customer was delighted with the result and had really seen the benefits. During the follow up meeting we asked: “If there was one cleaning challenge we could help you with, what would it be?” After a brief pause, the client came back: “If you could help me reduce water consumption, that is my number one issue at the moment.”
Luckily for us, we were able to offer another outstanding FREE OF CHARGE service that took our support above and beyond anything available elsewhere.
In line with our purpose – which takes expertise and services to live up to – we have our own in-house Hygiene Department, led by our global hygiene specialist Debra Smith. She is an internationally renowned expert in microbiology and food safety. For key customers, Debra often gets involved to provide further end-user support, looking holistically at everything within a factory to advise on (amongst many other things) best hygiene practice, potential hazards and in this case issues relating to water consumption.
Our client was delighted with the report Debra provided, which now gives him expert backing when putting his ideas forward for change to his management. And it shows again that our unique purpose and the expertise and services we rely on to help customers live up to their hygiene ideals sets Vikan apart from the competition.
Do we still have to explain why Vikan is different to its competitors?
To find out how Vikan can help your operation live up to its hygiene ideals, please visit our Knowledge Centre, or contact me at firstname.lastname@example.org or +44 07803 239323.